A handbook for teams putting agents to work

Give AI agents a clear scope of work

Decide what an agent may do, who can approve a change, and what evidence to keep.

Working record / 001Example

What may this agent do?

ActionDecision
Read service healthAllow
Restart productionAsk the owner
Export customer dataDeny

Owner: service team
Scope: one service, one environment
Evidence: request, decision, result

What governance means here

An agent needs a defined job, a responsible owner and permission to use specific tools. Governance turns those decisions into rules that people can review and systems can enforce.

01 / Set the scope

Define the work

Owners, assets and operating limits

02 / Control access

Write the rules

Permissions and approval decisions

03 / Keep the evidence

Review what happened

Records, incidents and changes

Start reading

Make the next decision clearer

Browse all 12 guides ↗

A tool for the next review

Write down who can approve the action.

Work through the action, its scope and its owner. Download a decision record to discuss with your team.

Build a decision record

Published by the team behind Emisar, Ryker and co:op. The guides link to their sources and explain where each approach stops. How we write and review.